How To Fix CRM_50173 - Specify an action manager definition

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 173

• Message text: Specify an action manager definition

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50173 - Specify an action manager definition ?

  The SAP error message CRM_50173, which states "Specify an action manager definition," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the configuration of action management. This error indicates that the system is expecting an action manager definition to be specified, but it is either missing or not properly configured.
  Cause:
  
  Missing Action Manager Definition: The action manager definition that is required for the specific transaction or process is not defined in the system.
  Incorrect Configuration: The action manager might be incorrectly configured or not activated.
  Authorization Issues: The user may not have the necessary authorizations to access the action manager definitions.
  Custom Development: If there are custom developments or enhancements, they might not be correctly implemented or might be missing necessary configurations.
  
  Solution:
  
  
  Check Action Manager Definitions:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and check if the action manager definitions are correctly set up.
  Navigate to the action management configuration in the SAP Customizing Implementation Guide (IMG) under Customer Relationship Management -> Basic Functions -> Action Management -> Define Action Manager Definitions.
  
  
  
  Create or Modify Action Manager Definition:
  
  If the action manager definition is missing, create a new one or modify an existing one to ensure it meets the requirements of the process you are trying to execute.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and execute the action manager definitions. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Review Custom Code:
  
  If there are any custom developments related to action management, review the code to ensure it is correctly implemented and does not interfere with standard processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to action management for any specific configurations or known issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.