How To Fix CRM_50172 - Action manager customizing does not support processing mode &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_50 - Messages for Development Class CCMB

  • Message number: 172

  • Message text: Action manager customizing does not support processing mode &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_50172 - Action manager customizing does not support processing mode &1 ?

    The SAP error message CRM_50172, which states "Action manager customizing does not support processing mode &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a mismatch or misconfiguration in the action management settings.

    Cause:

    1. Invalid Processing Mode: The error indicates that the processing mode specified in the action manager does not match the configurations set in the customizing settings. This could happen if the processing mode is not defined or is incorrectly defined in the system.
    2. Customizing Settings: The action manager may not have been properly configured to handle the specified processing mode. This could be due to missing entries or incorrect settings in the customizing tables.
    3. Version Mismatch: If there are different versions of the action manager or related components, it may lead to compatibility issues.

    Solution:

    1. Check Customizing Settings:

      • Go to the customizing transaction (SPRO) and navigate to the relevant settings for the action manager.
      • Ensure that the processing mode you are trying to use is defined and supported in the customizing settings.
      • Verify that all necessary entries are present and correctly configured.
    2. Review Processing Mode:

      • Identify the processing mode that is causing the error (the value represented by &1 in the error message).
      • Check if this processing mode is valid and supported in your current configuration.
    3. Adjust Action Manager Configuration:

      • If the processing mode is not supported, you may need to either change the processing mode in your action or update the customizing settings to include support for that mode.
    4. Consult Documentation:

      • Review SAP documentation or notes related to the action manager and processing modes for any specific requirements or known issues.
    5. Testing:

      • After making changes, test the action manager functionality to ensure that the error is resolved.
    6. SAP Support:

      • If the issue persists, consider reaching out to SAP support for further assistance, providing them with details of the error and the steps you have taken.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and others that may be related to action management.
    • SAP Notes: Check for any SAP Notes that may address this specific error or provide additional guidance.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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