How To Fix CRM_50115 - Object method CCPROCWF.Collect: Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 115

• Message text: Object method CCPROCWF.Collect: Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50115 - Object method CCPROCWF.Collect: Internal error ?

  The SAP error message CRM_50115, specifically related to the object method CCPROCWF.Collect, indicates an internal error that typically arises in the context of workflow processing within the SAP Customer Relationship Management (CRM) system. This error can occur due to various reasons, including configuration issues, data inconsistencies, or problems with the workflow itself.
  Possible Causes:
  
  Workflow Configuration Issues: There may be misconfigurations in the workflow settings or the workflow itself may not be properly defined.
  Data Inconsistencies: The data being processed may have inconsistencies or may not meet the expected criteria for the workflow to execute correctly.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to perform the actions required by the workflow.
  Performance Issues: If the system is under heavy load, it may lead to timeouts or other performance-related errors.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration in transaction SWDD (Workflow Builder) to ensure that all steps are correctly defined and that there are no missing components.
  Analyze Workflow Logs: Use transaction SWI1 (Work Item Selection) to analyze the workflow logs and identify any specific issues or errors that occurred during execution.
  Data Validation: Validate the data being processed by the workflow to ensure that it meets all necessary criteria and is consistent.
  Check Authorizations: Ensure that the user executing the workflow has the necessary authorizations to perform all actions defined in the workflow.
  System Updates: Check for any available SAP Notes or patches that address known issues related to this error. You can search for relevant SAP Notes in the SAP Support Portal.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Selection by Frequency).
  SAP Notes: Regularly check the SAP Support Portal for any notes related to CRM workflows and the specific error message.
  Documentation: Review SAP documentation related to CRM workflows for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the CRM_50115 error effectively.