How To Fix CRM_50113 - Workflow &1 could not be started

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_50 - Messages for Development Class CCMB

• Message number: 113

• Message text: Workflow &1 could not be started

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_50113 - Workflow &1 could not be started ?

  The SAP error message CRM_50113, which states "Workflow &1 could not be started," typically indicates that there is an issue with initiating a workflow in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Workflow Definition Issues: The workflow definition may not be correctly configured or may be missing. This can happen if the workflow template is not activated or if there are errors in the workflow logic.
  
  
  Authorization Issues: The user attempting to start the workflow may not have the necessary authorizations to execute the workflow.
  
  
  Missing Workflow Parameters: Required parameters for the workflow might not be provided, leading to the inability to start the workflow.
  
  
  System Configuration: There may be issues with the system configuration, such as missing or incorrect settings in the workflow customizing.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the workflow engine or database inconsistencies.
  
  
  Solutions:
  
  
  Check Workflow Definition:
  
  Go to transaction code SWDD (Workflow Builder) and verify that the workflow definition exists and is active.
  Ensure that all necessary steps and conditions in the workflow are correctly defined.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations using transaction code SU53 or by reviewing the user roles and profiles to ensure they have the necessary permissions to start the workflow.
  
  
  
  Verify Workflow Parameters:
  
  Ensure that all required parameters for the workflow are being passed correctly. This may involve checking the calling program or transaction that initiates the workflow.
  
  
  
  Check System Configuration:
  
  Review the workflow customizing settings in transaction SPRO. Ensure that all necessary configurations are in place for the workflow to function correctly.
  
  
  
  Analyze Workflow Logs:
  
  Use transaction SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to check for any logs or errors related to the workflow execution. This can provide insights into what went wrong.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team for further investigation, especially if there are underlying technical issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection - Frequency
  SU53: Authorization Check
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on workflows in SAP CRM.
  
  
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the cause of the CRM_50113 error and implement a suitable solution.