How To Fix CRM_4S_INCEPTION122 - Activation: Item has not been released

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_4S_INCEPTION - 4S: Message Class for Inception Messages

• Message number: 122

• Message text: Activation: Item has not been released

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_4S_INCEPTION122 - Activation: Item has not been released ?

  The SAP error message CRM_4S_INCEPTION122 with the description "Activation: Item has not been released" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to activate or process an item that has not been properly released or approved in the system.
  Cause:
  
  Item Status: The item in question may still be in a draft or preliminary status and has not been released for further processing.
  Workflow Issues: There may be a workflow associated with the item that has not been completed, preventing the item from being released.
  Authorization Issues: The user may not have the necessary authorizations to release the item.
  Configuration Issues: There may be configuration settings in the CRM system that are preventing the item from being released.
  
  Solution:
  
  Check Item Status: Verify the status of the item in the CRM system. Ensure that it is marked as "released" or "approved" before attempting to activate it.
  Complete Workflow: If the item is part of a workflow, ensure that all necessary steps have been completed and that the item has been approved.
  User Authorizations: Check the user roles and authorizations to ensure that the user attempting to activate the item has the necessary permissions.
  Release the Item: If the item is in a draft state, follow the appropriate process to release it. This may involve navigating to the item and selecting the release option.
  Consult Documentation: Review any relevant SAP documentation or notes related to the specific transaction or item type to ensure compliance with the required processes.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may be used to manage items, such as CRMD_ORDER for managing CRM orders.
  SAP Notes: Search for SAP Notes related to CRM_4S_INCEPTION122 for any specific fixes or updates provided by SAP.
  System Logs: Check system logs for additional error messages or warnings that may provide more context about the issue.
  Training and Documentation: Ensure that users are trained on the proper processes for item release and activation within the CRM system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.