How To Fix CRM_4S_INCEPTION119 - Activation: SSP error messages cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_4S_INCEPTION - 4S: Message Class for Inception Messages

• Message number: 119

• Message text: Activation: SSP error messages cannot be deleted

What causes this issue?

When the activation run starts, the system deletes all error messages
that were generated by previous failed activation runs. However, this
operation was not successful.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Start activation again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_4S_INCEPTION119 - Activation: SSP error messages cannot be deleted ?

  The SAP error message "CRM_4S_INCEPTION119 Activation: SSP error messages cannot be deleted" typically occurs in the context of SAP Customer Relationship Management (CRM) systems, particularly when dealing with Service and Support Processes (SSP). This error indicates that there are certain error messages related to the SSP that cannot be deleted, which may be due to various reasons.
  Causes:
  
  Active Error Messages: The error messages in question may be currently active or in use, preventing their deletion.
  System Configuration: There may be specific configurations or settings in the system that restrict the deletion of certain error messages.
  Data Integrity: The system may be enforcing data integrity rules that prevent the deletion of messages that are linked to other processes or records.
  Authorization Issues: The user may not have the necessary authorizations to delete these error messages.
  
  Solutions:
  
  Check Active Messages: Review the list of active error messages in the system. If they are still relevant or in use, resolve the underlying issues before attempting to delete them.
  System Configuration Review: Consult with your SAP Basis or CRM administrator to review the system configuration settings that may be preventing the deletion of these messages.
  Data Cleanup: If the messages are no longer needed, consider performing a data cleanup or archiving process to remove obsolete messages.
  Authorization Check: Ensure that the user attempting to delete the messages has the appropriate authorizations. If not, request the necessary permissions from your system administrator.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. There may be known issues or fixes available.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), or SE80 (Object Navigator) to investigate logs and messages further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to error handling in CRM and SSP processes for additional insights and best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.