How To Fix CRM_4S_INCEPTION117 - Activation: Header of predecessor contains errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_4S_INCEPTION - 4S: Message Class for Inception Messages

• Message number: 117

• Message text: Activation: Header of predecessor contains errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_4S_INCEPTION117 - Activation: Header of predecessor contains errors ?

  The SAP error message CRM_4S_INCEPTION117 indicates that there is an issue with the header of a predecessor document in the SAP CRM system. This error typically arises when there are inconsistencies or errors in the data of the predecessor document that prevent the current document from being activated or processed correctly.
  Cause:
  
  Data Inconsistencies: The predecessor document may have missing or incorrect data in its header fields, which can include mandatory fields that are not filled out correctly.
  Status Issues: The predecessor document might be in a status that does not allow for further processing or activation.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the data in the predecessor document.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing the error due to unexpected behavior.
  
  Solution:
  
  Check Predecessor Document: Review the predecessor document for any missing or incorrect data in the header. Ensure that all mandatory fields are filled out correctly.
  Status Verification: Verify the status of the predecessor document. If it is in a status that does not allow further processing, you may need to change its status or resolve any issues preventing it from being processed.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what specifically is causing the issue.
  Configuration Review: Review the configuration settings related to the document types involved to ensure they are set up correctly.
  Custom Code Review: If there are custom developments, review the code to ensure it is functioning as expected and not causing the error.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific error message for any known issues or patches that may resolve the problem.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like CRM_ORDER or CRM_DNO_MONITOR to view and manage CRM documents.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance, providing them with the error message and any relevant details about the predecessor document.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_4S_INCEPTION117 error.