How To Fix CRM_4S_CPE014 - Processing bus. trans. category header &1 possible in Outbound doc. only

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_4S_CPE -

• Message number: 014

• Message text: Processing bus. trans. category header &1 possible in Outbound doc. only

What causes this issue?

A business transaction category header BUS2000281 with the <ZK>Execute
on Original Contract Data</> indicator <LS>not</> set <ZK>Inbound Change
</>) can only be processed in conjunction with the <LS>document flow
Outbound change</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the relevant Customizing setting(s).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_4S_CPE014 - Processing bus. trans. category header &1 possible in Outbound doc. only ?

  The SAP error message CRM_4S_CPE014 indicates that there is an issue with processing a business transaction category header in the context of an outbound document. This error typically arises in the SAP Customer Relationship Management (CRM) module when there is a mismatch or misconfiguration related to the business transaction categories.
  Cause:
  
  Incorrect Configuration: The business transaction category may not be properly configured for the type of document you are trying to process.
  Incompatible Document Type: The document type you are working with may not support the specific business transaction category.
  Missing Data: Required data for the business transaction category may be missing or incomplete.
  Authorization Issues: There may be authorization issues preventing the processing of the transaction.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for business transaction categories in the SAP CRM system.
  Ensure that the category you are trying to use is correctly set up for outbound documents.
  
  
  
  Verify Document Type:
  
  Check the document type you are using and confirm that it is compatible with the business transaction category.
  If necessary, change the document type to one that supports the desired business transaction category.
  
  
  
  Complete Required Data:
  
  Review the data entered in the document and ensure that all required fields for the business transaction category are filled out correctly.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to process the business transaction.
  Check the role assignments and authorization objects related to the CRM transactions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the business transaction category and its requirements.
  
  
  
  Debugging:
  
  If the issue persists, consider using transaction codes like SLG1 (Application Log) to check for detailed error logs that may provide more context on the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for header data.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.