How To Fix CRM_4S_CPE014 - Processing bus. trans. category header &1 possible in Outbound doc. only

CRM_4S_CPE014 - Overview

• Message type: E = Error

• Message class: CRM_4S_CPE -

• Message number: 014

• Message text: Processing bus. trans. category header &1 possible in Outbound doc. only

What causes this issue?

A business transaction category header BUS2000281 with the <ZK>Execute
on Original Contract Data</> indicator <LS>not</> set <ZK>Inbound Change
</>) can only be processed in conjunction with the <LS>document flow
Outbound change</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the relevant Customizing setting(s).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_4S_CPE014 - Details

• The SAP error message CRM_4S_CPE014 indicates that there is an issue with processing a business transaction category header in the context of an outbound document. This error typically arises in the SAP Customer Relationship Management (CRM) module when there is a mismatch or misconfiguration related to the business transaction categories.
  
  Cause:
  
  Incorrect Configuration: The business transaction category may not be properly configured for the type of document you are trying to process.
  Incompatible Document Type: The document type you are working with may not support the specific business transaction category.
  Missing Data: Required data for the business transaction category may be missing or incomplete.
  Authorization Issues: There may be authorization issues preventing the processing of the transaction.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for business transaction categories in the SAP CRM system.
  Ensure that the category you are trying to use is correctly set up for outbound documents.
  
  
  
  Verify Document Type:
  
  Check the document type you are using and