How To Fix CRM_4S_CPE013 - Alternative change process does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_4S_CPE -

• Message number: 013

• Message text: Alternative change process does not exist

What causes this issue?

Alternative change process does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing settings for the change process 'G003'.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_4S_CPE013 - Alternative change process does not exist ?

  The SAP error message CRM_4S_CPE013: Alternative change process does not exist typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to change a business object (like a sales order, service request, etc.) but the system cannot find an alternative change process defined for that object.
  Cause:
  
  Missing Configuration: The error often arises because the necessary configuration for an alternative change process has not been set up in the system. This could be due to missing entries in the customizing settings for the specific business object.
  Incorrect Business Object Type: The business object type being processed may not have an alternative change process defined.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the alternative change process.
  System Bugs or Inconsistencies: There may be bugs or inconsistencies in the system that prevent the proper identification of the change process.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for defining change processes for the business object in question.
  Ensure that the alternative change process is defined correctly for the object type you are working with.
  
  
  
  Define Alternative Change Process:
  
  If the alternative change process does not exist, you may need to create it. This involves defining the necessary parameters and settings in the system.
  Use transaction code SPRO to access the configuration settings.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to execute the change process. This can be done by reviewing the user's roles and authorizations in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific business object and the error message for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support for further assistance. They may provide patches or additional insights into the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE80 for development, and SU53 for authorization checks.
  SAP Notes: Search for SAP Notes related to the error message CRM_4S_CPE013 in the SAP Support Portal for any specific fixes or recommendations.
  Testing: After making changes, ensure to test the process thoroughly to confirm that the error has been resolved and that the alternative change process works as expected.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.