How To Fix CREDIT_WB016 - Transaction &3 released after credit rating check

SAP Error Message - Details

• Message type: E = Error

• Message class: CREDIT_WB - Credit Workbench

• Message number: 016

• Message text: Transaction &3 released after credit rating check

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CREDIT_WB016 - Transaction &3 released after credit rating check ?

  The SAP error message CREDIT_WB016 indicates that a transaction (identified by &3) has been released after a credit rating check, which means that the system has determined that the credit limit for the customer has been exceeded or that there are issues with the customer's creditworthiness.
  Cause:
  
  Credit Limit Exceeded: The customer's credit limit has been exceeded based on the current transaction.
  Credit Rating Issues: The customer's credit rating may have changed, leading to a situation where the transaction cannot be processed without further checks or approvals.
  Credit Management Settings: The settings in the credit management module may not be configured correctly, leading to incorrect credit checks.
  Open Items: The customer may have outstanding invoices or open items that affect their credit status.
  
  Solution:
  
  Review Customer Credit Limit: Check the customer's credit limit in the system. If necessary, increase the credit limit after proper approval.
  Check Credit Rating: Review the customer's credit rating and any recent changes that may have affected it. If the rating is low, consider whether to proceed with the transaction or require additional guarantees.
  Analyze Open Items: Look for any open items or overdue invoices that may be impacting the customer's credit status. Resolve any outstanding issues.
  Adjust Credit Management Settings: If the credit management settings are not aligned with your business requirements, consider adjusting them. This may involve consulting with your SAP administrator or credit management team.
  Manual Approval: If the transaction is critical, you may need to seek manual approval from a credit manager or relevant authority to proceed with the transaction despite the warning.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FD32 (Change Customer Credit Management) or FD30 (Display Customer Credit Management) to review and adjust customer credit settings.
  Credit Management Configuration: Review the configuration settings in the SAP system related to credit management (transaction code SPRO).
  Documentation: Refer to SAP documentation or help files for detailed information on credit management and error handling.
  User Exits and BAdIs: If your organization has specific business rules, consider implementing user exits or BAdIs to customize credit checks.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in SAP Credit Management for further assistance.