How To Fix CREDIT_WB009 - Multiple rejections were performed; see log for details

SAP Error Message - Details

• Message type: E = Error

• Message class: CREDIT_WB - Credit Workbench

• Message number: 009

• Message text: Multiple rejections were performed; see log for details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CREDIT_WB009 - Multiple rejections were performed; see log for details ?

  The SAP error message CREDIT_WB009 indicates that multiple rejections have occurred during a credit check process, and it suggests that you should refer to the log for more details on the specific reasons for these rejections. This error is typically related to the credit management functionality within SAP, which is used to assess the creditworthiness of customers before processing sales orders or deliveries.
  Causes:
  
  Credit Limit Exceeded: The customer may have exceeded their credit limit, leading to automatic rejections of sales orders or deliveries.
  Credit Block: The customer account may be blocked for credit reasons, preventing any transactions from being processed.
  Credit Management Settings: Incorrect configuration in the credit management settings can lead to multiple rejections.
  Customer Master Data Issues: Incomplete or incorrect customer master data can also cause credit checks to fail.
  Open Items: The customer may have outstanding invoices or open items that exceed the allowed credit limit.
  
  Solutions:
  
  Check the Credit Limit: Review the customer's credit limit and outstanding balances. If necessary, adjust the credit limit or clear outstanding items.
  Review Customer Master Data: Ensure that the customer master data is complete and accurate, including credit-related fields.
  Analyze the Log: Access the log mentioned in the error message to identify the specific reasons for the rejections. This log will provide detailed information on what triggered the rejections.
  Adjust Credit Management Settings: If the issue is related to configuration, consult with your SAP administrator or credit management team to review and adjust the settings as needed.
  Release Credit Block: If the customer is blocked for credit, you may need to release the block after verifying the customer's creditworthiness.
  Consult with Finance Team: If you are unsure about the credit policies or limits, consult with your finance or credit management team for guidance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to review and manage customer credit data.
  Credit Management Configuration: Review the configuration settings in the SAP system related to credit management, which can be found in the SPRO transaction under Financial Accounting (FI) > Accounts Receivable > Credit Management.
  Documentation: Refer to SAP documentation or help files for more detailed information on credit management processes and error handling.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.