How To Fix CRD_REQBUILD302 - Effective access time-spot is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_REQBUILD - Credentialing: Generate Requirements

• Message number: 302

• Message text: Effective access time-spot is unknown

What causes this issue?

A service was called that requires an effective time-spot (date and
time) as the input data. However this time-spot cannot be determined
from the input data.

System Response

Processing is canceled.

How to fix this error?

Incorrect data was transferred to the credentialing system at the
inbound interface. Make sure that the required time-spots are correctly
transferred to the interface.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_REQBUILD302 - Effective access time-spot is unknown ?

  The SAP error message CRD_REQBUILD302 with the description "Effective access time-spot is unknown" typically occurs in the context of SAP's Credit Management module. This error indicates that the system is unable to determine the effective access time for a specific credit check or credit limit due to missing or incorrect configuration.
  Causes:
  
  Missing Time-Spot Configuration: The time-spot for the credit check may not be defined in the system. This can happen if the necessary configuration for credit management is incomplete.
  Incorrect Master Data: The customer master data may not have the required information or may be incorrectly set up, leading to issues in determining the effective access time.
  Missing or Incorrect Credit Control Area: The credit control area may not be properly assigned or configured for the customer or transaction in question.
  System Settings: There may be issues with the system settings or parameters that affect how credit checks are processed.
  
  Solutions:
  
  
  Check Time-Spot Configuration:
  
  Navigate to the configuration settings for Credit Management in SAP (Transaction Code: SPRO).
  Ensure that the time-spots are correctly defined under the relevant settings for credit checks.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data (Transaction Code: XD03 for general data, FD03 for financial data) to ensure that all necessary fields are filled out correctly.
  Pay special attention to the credit control area and ensure it is correctly assigned.
  
  
  
  Verify Credit Control Area Settings:
  
  Ensure that the credit control area is properly configured and that it is assigned to the relevant company code and customer.
  
  
  
  Check System Parameters:
  
  Review the system parameters related to credit management to ensure they are set correctly. This may involve checking transaction settings or user roles.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional guidance.
  
  
  
  Testing:
  
  After making any changes, perform a test transaction to see if the error persists. This will help confirm whether the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), XD03 (Display Customer), and FD03 (Display Customer Financial).
  SAP Documentation: Refer to SAP Help documentation for Credit Management for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation or to reach out to SAP support for assistance.