How To Fix CRD_REQBUILD301 - Technical access time-spot is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_REQBUILD - Credentialing: Generate Requirements

• Message number: 301

• Message text: Technical access time-spot is unknown

What causes this issue?

A service was called that requires a techical time-spot (date and time)
as the input data. However this time-spot cannot be determined from the
input data.

System Response

Processing is canceled.

How to fix this error?

Incorrect data was transferred to the credentialing system at the
inbound interface. Check that the required time-spots are correctly
transferred to the interface.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_REQBUILD301 - Technical access time-spot is unknown ?

  The SAP error message CRD_REQBUILD301 with the description "Technical access time-spot is unknown" typically occurs in the context of SAP's Credit Management or related modules. This error indicates that the system is unable to determine a specific time-spot for a credit check or related process, which can hinder the processing of credit requests.
  Causes:
  
  Missing Configuration: The time-spot for credit checks may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., customer master records) that are required for the credit check.
  Custom Development Issues: If there are custom developments or enhancements in the credit management process, they may not be handling time-spots correctly.
  System Upgrades or Changes: Recent upgrades or changes to the system may have affected the configuration or data integrity.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for Credit Management in the SAP system.
  Ensure that the time-spot settings are correctly defined. This can typically be found in the SPRO transaction under Financial Supply Chain Management > Credit Management.
  
  
  
  Review Master Data:
  
  Check the customer master data for any missing or incorrect information that could affect credit checks.
  Ensure that all necessary fields related to credit management are filled out correctly.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the code where the error occurs to identify why the time-spot is not being recognized.
  Look for any custom code that may be interfering with the standard process.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configuration and data, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) and FD33 (Display Customer Credit Management) to review customer credit settings.
  Documentation: Review SAP documentation related to Credit Management for best practices and configuration guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the CRD_REQBUILD301 error and implement a solution to resolve it.