How To Fix CRD_MDA312 - No credential assignments found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_MDA - Messages for Master Data Administration - Credentialing

• Message number: 312

• Message text: No credential assignments found

What causes this issue?

The system did not find any assignments.

System Response

Reading table CRD_ASSIGN yielded no results, which means the system
could not determine any assignments for the transferred parameters.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_MDA312 - No credential assignments found ?

  The SAP error message CRD_MDA312: No credential assignments found typically occurs in the context of SAP Cloud Identity Services or SAP Cloud Platform when there are issues related to the assignment of credentials to users or roles. This error indicates that the system is unable to find any credential assignments for the specified user or role, which can prevent access to certain functionalities or services.
  Causes:
  
  Missing Credential Assignments: The user or role does not have any credentials assigned in the system.
  Incorrect User or Role Configuration: The user or role may not be properly configured in the identity provider or the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the credentials.
  System Configuration Issues: There may be misconfigurations in the identity provider settings or the SAP system that prevent proper credential assignment.
  
  Solutions:
  
  
  Check Credential Assignments:
  
  Navigate to the identity management section of your SAP system.
  Verify if the user or role in question has the necessary credentials assigned.
  If not, assign the required credentials to the user or role.
  
  
  
  Review User and Role Configuration:
  
  Ensure that the user or role is correctly set up in the identity provider.
  Check for any discrepancies in the user’s profile or role assignments.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the credentials.
  Review the authorization roles assigned to the user and make adjustments as needed.
  
  
  
  System Configuration:
  
  Check the configuration settings of the identity provider and the SAP system.
  Ensure that the integration between the identity provider and SAP is correctly set up.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for guidance on managing credentials and user roles.
  Look for any specific notes or updates related to the error message CRD_MDA312.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with the SAP Community to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Familiarize yourself with SAP Identity Management and Cloud Identity Services through available training resources and documentation.
  
  By following these steps, you should be able to identify the cause of the CRD_MDA312 error and implement a solution to resolve it.