How To Fix CRD_MDA185 - Correspondence request was not written

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_MDA - Messages for Master Data Administration - Credentialing

• Message number: 185

• Message text: Correspondence request was not written

What causes this issue?

Writing the correspondence request by calling function module
FKK_WRITE_CORR failed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_MDA185 - Correspondence request was not written ?

  The SAP error message CRD_MDA185, which states "Correspondence request was not written," typically occurs in the context of the Correspondence Management module in SAP. This error indicates that the system was unable to create a correspondence request due to various potential issues. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The correspondence type may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to create correspondence requests.
  Data Issues: Required fields may be missing or contain invalid data.
  System Errors: There may be temporary system issues or inconsistencies in the database.
  Custom Code: If there are custom developments or enhancements, they may interfere with the standard process.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the correspondence type is correctly configured in the system. This includes checking the settings in transaction codes like SPRO (SAP Project Reference Object) under the Correspondence Management section.
  Ensure that the necessary output types and forms are defined and active.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure they have the necessary permissions to create correspondence requests. This can be done using transaction SU53 to analyze authorization failures.
  
  
  
  Validate Input Data:
  
  Ensure that all required fields are filled out correctly and that the data being used to create the correspondence is valid. This includes checking for any mandatory fields that may be empty.
  
  
  
  Check System Logs:
  
  Review the system logs for any additional error messages or warnings that may provide more context about the failure. You can use transaction SLG1 to view application logs.
  
  
  
  Test in a Different Environment:
  
  If possible, try to replicate the issue in a development or quality assurance environment to see if the problem persists. This can help determine if the issue is environment-specific.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOST (to check the status of sent correspondence) and NACE (for output types configuration).
  Documentation: Review SAP documentation related to Correspondence Management for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRD_MDA185 error message in SAP.