How To Fix CRD_MDA187 - Cannot write correspondence request

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_MDA - Messages for Master Data Administration - Credentialing

• Message number: 187

• Message text: Cannot write correspondence request

What causes this issue?

The correspondence request for assignment ID &v1& (credential type
&v2&, credential description &v3&) could <ZH>not</> be created.

System Response

The current process is canceled and all changes will be reset.

How to fix this error?

Check the creation of the correspondence request in the method <ZK>
Generate Correspondence Request</> (CREATE_CORR_REQUEST) of the <ZK>
Correspondence</> (CRD_CORRESPONDENCE) BAdI implementation.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_MDA187 - Cannot write correspondence request ?

  The SAP error message CRD_MDA187, which states "Cannot write correspondence request," typically occurs in the context of the Correspondence Management module in SAP. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to create or write correspondence requests.
  Configuration Errors: There may be issues with the configuration settings for the correspondence types or the related master data.
  Data Integrity Issues: Missing or incorrect data in the master records or transaction data can lead to this error.
  System Errors: There could be temporary system issues or inconsistencies in the database.
  Locking Issues: The record may be locked by another user or process, preventing the creation of a new correspondence request.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create correspondence requests. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Configuration: Check the configuration settings for the correspondence types in the Correspondence Management module. Ensure that all required settings are correctly configured.
  Validate Data: Verify that all necessary data is present and correct in the relevant master records and transaction data. Look for any missing fields or incorrect entries.
  System Check: If the issue persists, check for any system errors or inconsistencies. You may need to consult with your SAP Basis team to investigate any underlying system issues.
  Unlock Records: If the record is locked, identify the user or process that has locked it and resolve the locking issue. This may involve contacting the user or using transaction codes like SM12 to view and manage locks.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SCC4: Client Administration
  SU53: Authorization Check
  SM12: Display and Delete Locks
  SPRO: Customizing settings
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Correspondence Management to understand the expected behavior and configuration settings.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.