How To Fix CRD_CUST504 - Requirement &1: Credential description &2/&3 does not contain &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRD_CUST - Credentialing: Messages for Editing Customizing

• Message number: 504

• Message text: Requirement &1: Credential description &2/&3 does not contain &4

What causes this issue?

<DS:GLOS.44B0E7DAD54B5062E10000000A1553FE>Simple requirement </> &v1& is
supposed to copy the value for check-relevant attribute &v4& from
<DS:GLOS.44B0EE2DD54B5062E10000000A1553FE>credential description</> &v2&
/&v3& . However, an attribute with the same name and type is expected in
the credential description &v2&/&v3& .
Either attribute &v4& is <ZH>not</> part of the credential description
&v2&/&v3& or it is an incompatible data type.

System Response

The process is canceled.

How to fix this error?

Contact your system administrator for an analysis and solution to the
problem.

Procedure for System Administrators

Check simple requirement &v1& and the assigned credential description
&v2&/&v3&.
Check that the credential description has the attribute &v4& and is the
same data type.
Alternatively, you can change the check settings of attribute &v4& to
<ZK>Check Transaction Data</>, <ZK>Check Fixed Value</> or <ZK>Do Not
Check</> .

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRD_CUST504 - Requirement &1: Credential description &2/&3 does not contain &4 ?

  The SAP error message CRD_CUST504 typically indicates an issue related to the configuration of credential descriptions in the SAP system. This error occurs when a required credential description does not contain the expected information or is not properly defined.
  Cause:
  The error message CRD_CUST504 is triggered when:
  
  A specific requirement (denoted by &1) is not met because the credential description (denoted by &2 and &3) is missing a necessary component (denoted by &4).
  This could be due to incorrect configuration, missing entries in the credential management settings, or a mismatch between the expected and actual credential descriptions.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Credential Configuration:
  
  Navigate to the relevant configuration settings for credential management in your SAP system.
  Verify that the credential description specified in the error message is correctly defined and contains all required components.
  
  
  
  Review Requirements:
  
  Identify the specific requirement indicated by &1 in the error message. Understand what is expected in the credential description.
  Ensure that the credential description includes all necessary fields and values as per the requirement.
  
  
  
  Update or Create Credential Descriptions:
  
  If the credential description is missing or incomplete, update it to include the required information.
  If necessary, create a new credential description that meets the requirements.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration to ensure that the error no longer occurs.
  Perform any relevant transactions or processes that were previously failing due to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed information on credential management and the specific requirements for your version of SAP.
  
  
  
  Seek Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to credential management, such as SU01 (User Maintenance) or PFCG (Role Maintenance), as they may help in managing user credentials and roles.
  System Logs: Review system logs for additional context or related errors that may provide more insight into the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRD_CUST504 error in your SAP system.