How To Fix CR368 - Factory Calendar and Shift Model Have Different Working Days

SAP Error Message - Details

• Message type: E = Error

• Message class: CR - (1,099) Work Center; (100,200) Capacity

• Message number: 368

• Message text: Factory Calendar and Shift Model Have Different Working Days

Self-Explanatory Message

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• What is the cause and solution for SAP error message CR368 - Factory Calendar and Shift Model Have Different Working Days ?

  The SAP error message CR368 indicates that there is a mismatch between the factory calendar and the shift model regarding the number of working days. This error typically arises when the configuration of the factory calendar does not align with the working days defined in the shift model.
  Cause:
  
  Mismatch in Working Days: The factory calendar may have a different number of working days compared to what is defined in the shift model. For example, if the factory calendar is set to have a 5-day work week, but the shift model is configured for a 6-day work week, this discrepancy will trigger the error.
  Incorrect Configuration: The factory calendar or shift model may not be configured correctly in the system, leading to inconsistencies.
  Changes in Calendar or Shift Model: If there have been recent changes to either the factory calendar or the shift model, it may not have been updated properly, causing the mismatch.
  
  Solution:
  
  
  Review Factory Calendar: Check the factory calendar settings in SAP to ensure that the number of working days is correctly defined. You can do this by navigating to the relevant configuration settings in the SAP system.
  
  Transaction Code: SCAL (for maintaining factory calendars)
  
  
  
  Review Shift Model: Similarly, check the shift model configuration to ensure that it aligns with the factory calendar.
  
  Transaction Code: OOSB (for maintaining shift models)
  
  
  
  Align Working Days: Make sure that the working days in both the factory calendar and the shift model are consistent. If necessary, adjust one of them to ensure they match.
  
  
  Check for Recent Changes: If there have been recent changes to either the factory calendar or the shift model, verify that all relevant settings have been updated accordingly.
  
  
  Testing: After making adjustments, test the configuration by attempting to create or modify the relevant production orders or schedules to ensure that the error no longer occurs.
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring factory calendars and shift models.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing calendars and shifts, such as SCAL, OOSB, and others related to production planning.
  User Roles: Ensure that you have the necessary permissions to make changes to the factory calendar and shift model configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in production planning and scheduling.