How To Fix CR367 - Storage location &1 in plant &2 blocked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: CR - (1,099) Work Center; (100,200) Capacity

• Message number: 367

• Message text: Storage location &1 in plant &2 blocked by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CR367 - Storage location &1 in plant &2 blocked by another user ?

  The SAP error message CR367 indicates that a storage location in a specific plant is currently blocked by another user. This typically occurs when multiple users are trying to access or modify the same storage location simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently using the storage location for a transaction, such as goods movement, inventory management, or stock transfer.
  Lock Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When one user is working on a storage location, it gets locked for others until the transaction is completed or the lock is released.
  Long-running Transactions: If a user has a long-running transaction, it can hold the lock for an extended period, causing other users to encounter this error.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to complete their transaction. After a short period, try your action again.
  Identify the Lock: If the issue persists, you can identify which user is holding the lock:
  
  Use transaction code SM12 to view the lock entries. You can filter by the storage location and plant to find the specific lock.
  Once you identify the user, you can communicate with them to understand the situation.
  
  
  Release the Lock: If necessary and if you have the appropriate permissions, you can release the lock from transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the transaction.
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check transaction SM37 to see if any background jobs are running that might be causing the lock.
  Review User Training: If this issue occurs frequently, consider providing additional training to users on how to manage transactions effectively to minimize locking conflicts.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM37: Monitor background jobs.
  MB52: Display list of warehouse stocks.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on inventory management and storage location handling for best practices.
  
  By following these steps, you should be able to resolve the CR367 error and understand the underlying causes of storage location locks in SAP.