How To Fix CR361 - Select one or more persons for profile matchup


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CR - (1,099) Work Center; (100,200) Capacity

  • Message number: 361

  • Message text: Select one or more persons for profile matchup

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CR361 - Select one or more persons for profile matchup ?

    The SAP error message CR361 ("Select one or more persons for profile matchup") typically occurs in the context of the SAP system when you are trying to perform a profile matchup in the SAP HR module, particularly in the context of talent management or personnel development.

    Cause:

    The error message CR361 indicates that the system requires you to select at least one person (employee) for the profile matchup process, but none have been selected. This can happen due to:

    1. No Employees Selected: You may have not selected any employees in the selection screen.
    2. Filter Criteria: The filter criteria you applied may not have returned any employees.
    3. Authorization Issues: There may be authorization issues preventing you from viewing or selecting certain employees.
    4. Technical Issues: There could be a technical issue or bug in the system.

    Solution:

    To resolve the CR361 error, you can take the following steps:

    1. Select Employees: Ensure that you have selected one or more employees in the selection screen before proceeding with the profile matchup.
    2. Check Filter Criteria: Review the filter criteria you have set to ensure that it is not too restrictive and that it includes employees you want to match.
    3. Review Authorizations: Check your user authorizations to ensure you have the necessary permissions to view and select the employees.
    4. System Check: If the issue persists, check for any system updates or patches that may address this error. You may also want to consult with your SAP Basis team to ensure there are no underlying technical issues.
    5. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on the profile matchup process.

    Related Information:

    • Transaction Codes: The error may occur in transactions related to talent management, such as PHAP_ADMIN (for performance appraisal) or PAP (for profile matchup).
    • SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
    • User Training: Ensure that users are trained on how to properly select employees for profile matchups to avoid this error in the future.

    If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.

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