How To Fix CR072 - System error: Infotype & only found in file PLOG

SAP Error Message - Details

• Message type: E = Error

• Message class: CR - (1,099) Work Center; (100,200) Capacity

• Message number: 072

• Message text: System error: Infotype & only found in file PLOG

INCLUDE NA_SYSAD2

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CR072 - System error: Infotype & only found in file PLOG ?

  The SAP error message CR072, which states "System error: Infotype & only found in file PLOG," typically occurs in the context of HR (Human Resources) data management, particularly when dealing with infotypes (information types) related to employee data.
  Cause:
  The error CR072 usually indicates that the system is trying to access an infotype that is not properly configured or is missing in the relevant database tables. This can happen due to several reasons, including:
  
  Data Inconsistency: There may be inconsistencies in the employee master data or infotype records.
  Missing Infotype: The specific infotype that the system is trying to access does not exist in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the infotype.
  System Configuration: There may be issues with the configuration of the infotype in the system.
  
  Solution:
  To resolve the CR072 error, you can take the following steps:
  
  
  Check Infotype Configuration:
  
  Verify that the infotype in question is correctly configured in the system. You can do this by checking the infotype settings in the SAP configuration (transaction code SPRO).
  
  
  
  Review Data Consistency:
  
  Use transaction codes like PA30 (Maintain HR Master Data) to check if the infotype exists for the employee in question. If it does not exist, you may need to create it or correct any inconsistencies.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the infotype. You can check this using transaction code SU53 to analyze authorization issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can use transaction code SE80 or SE37 to analyze the program or function module that is generating the error. This may provide insights into why the infotype is not being found.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of employee-related information (e.g., personal data, payroll data, etc.).
  PLOG Table: The PLOG table is used to store log information related to HR data processing. Understanding its structure may help in diagnosing issues related to infotypes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and SE80 (Object Navigator) for troubleshooting.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CR072 error in your SAP system.