How To Fix CPWB818 - Document info record is displayed in a new session

SAP Error Message - Details

• Message type: E = Error

• Message class: CPWB - General Workbench Messages

• Message number: 818

• Message text: Document info record is displayed in a new session

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPWB818 - Document info record is displayed in a new session ?

  The SAP error message CPWB818, which states "Document info record is displayed in a new session," typically occurs when you are trying to access a document info record (DIR) in the SAP system, but the system is set to open it in a new session instead of the current one. This can be due to various reasons related to system settings or user preferences.
  Cause:
  
  System Configuration: The SAP system may be configured to open certain types of documents in a new session by default.
  User Settings: User-specific settings or preferences may dictate how documents are opened.
  Transaction Behavior: Some transactions are designed to open documents in a new session to avoid disrupting the current workflow.
  
  Solution:
  
  
  Check User Settings:
  
  Go to the user profile settings and check if there are any preferences set for how documents are opened. You can access this through the transaction code SU01 (User Maintenance) and look for parameters related to session handling.
  
  
  
  Adjust System Settings:
  
  If you have the necessary authorizations, you can check the system settings related to document handling. This may involve consulting with your SAP Basis or system administrator.
  
  
  
  Use the Same Session:
  
  If you want to view the document in the same session, you can try to navigate to the document info record using a different method or transaction that does not trigger the new session behavior.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific transaction you are using to see if there are any known issues or configurations that can be adjusted.
  
  
  
  Contact Support:
  
  If the issue persists and is affecting your work, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with document info records, such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document).
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address this behavior.
  User Training: Ensure that users are trained on how to handle document info records and understand the implications of opening them in new sessions.
  
  By following these steps, you should be able to address the CPWB818 error message effectively.