How To Fix CPH072 - Agent is not providing any hourly values for system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 072

• Message text: Agent is not providing any hourly values for system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH072 - Agent is not providing any hourly values for system &1 ?

  The SAP error message CPH072 indicates that the system is unable to retrieve any hourly values for a specific system (denoted by &1). This error typically occurs in the context of SAP's monitoring and performance analysis tools, such as the SAP Solution Manager or the SAP EarlyWatch Alert.
  Cause:
  
  Data Collection Issues: The agent responsible for collecting performance data may not be functioning correctly or may not be configured properly.
  Agent Not Running: The monitoring agent may not be running on the system, leading to a lack of data collection.
  Configuration Errors: There may be configuration issues in the monitoring setup that prevent data from being collected or sent to the central system.
  Network Issues: Connectivity problems between the monitored system and the central monitoring system can lead to data not being transmitted.
  Data Availability: There may simply be no data available for the specified time period, possibly due to system downtime or lack of activity.
  
  Solution:
  
  Check Agent Status: Ensure that the monitoring agent is running on the target system. You can check the agent's status in the SAP GUI or through the command line.
  Review Configuration: Verify the configuration settings for the monitoring agent and ensure that it is set up to collect the necessary data.
  Restart the Agent: If the agent is running but not collecting data, try restarting it to see if that resolves the issue.
  Check Logs: Review the logs of the monitoring agent for any error messages or warnings that could indicate what is going wrong.
  Network Connectivity: Ensure that there are no network issues preventing the agent from communicating with the central monitoring system.
  Data Availability: Check if there is data available for the specified time period. If the system was down or inactive, there may not be any hourly values to report.
  Update Software: Ensure that both the monitored system and the monitoring agent are running the latest patches and updates, as bugs in older versions can sometimes cause issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the CPH072 error for any specific fixes or recommendations provided by SAP.
  Documentation: Review the official SAP documentation for the monitoring tools you are using to ensure that you are following best practices for configuration and data collection.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.