How To Fix CPH071 - Agent is not providing any quarter-hourly values for system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CPH -

• Message number: 071

• Message text: Agent is not providing any quarter-hourly values for system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPH071 - Agent is not providing any quarter-hourly values for system &1 ?

  The SAP error message CPH071 indicates that the system is not receiving any quarter-hourly values from the agent for the specified system. This can occur in various contexts, often related to performance monitoring or data collection processes in SAP systems.
  Cause:
  
  Agent Configuration Issues: The monitoring agent may not be properly configured to collect or send data.
  Network Issues: There may be network connectivity problems between the agent and the SAP system.
  Agent Not Running: The monitoring agent may not be running or may have crashed.
  Data Collection Intervals: The agent may not be set to collect data at the required quarter-hourly intervals.
  Permissions: The agent may not have the necessary permissions to access the required data.
  System Load: High system load or performance issues may prevent the agent from collecting or sending data.
  
  Solution:
  
  Check Agent Status: Ensure that the monitoring agent is running. Restart the agent if necessary.
  Review Configuration: Verify the configuration settings of the agent to ensure it is set up to collect quarter-hourly data.
  Network Connectivity: Check for any network issues that may be preventing communication between the agent and the SAP system.
  Logs and Traces: Review the logs of the monitoring agent for any error messages or warnings that could indicate the source of the problem.
  Permissions: Ensure that the agent has the necessary permissions to access the data it needs to collect.
  System Performance: Monitor the performance of the SAP system to ensure it is not overloaded, which could affect data collection.
  Update Agent: If the agent is outdated, consider updating it to the latest version to ensure compatibility and performance improvements.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any patches or updates that may address the issue.
  Documentation: Refer to the official SAP documentation for the monitoring agent to understand its configuration and troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.