How To Fix /CPD/SS_MESSAGES266 - Cannot close as sales order &1 contains open follow-on documents.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CPD/SS_MESSAGES -

  • Message number: 266

  • Message text: Cannot close as sales order &1 contains open follow-on documents.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CPD/SS_MESSAGES266 - Cannot close as sales order &1 contains open follow-on documents. ?
    The SAP error message /CPD/SS_MESSAGES266 indicates that you are trying to close a sales order, but there are open follow-on documents associated with that sales order. This typically means that there are subsequent documents (like delivery documents, billing documents, etc.) that are still open and need to be addressed before the sales order can be closed.
    
    Cause: Open Follow-On Documents: The most common cause is that there are open follow-on documents linked to the sales order. These could include: Open deliveries Open invoices Open credit memos Open returns Incomplete Processing: The follow-on documents may not have been fully processed or may be in a status that prevents the sales order from being closed. System Configuration: There may be specific configurations in the system that prevent the closing of sales orders with open follow-on documents.
    Solution: Identify Open Follow-On Documents: Use transaction codes like VA03 (Display Sales Order) to check the status of the sales order. Look for any associated documents in the

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