How To Fix /CPD/SS_MESSAGES140 - You are not authorized to access Service Org. &1 or &1 does not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CPD/SS_MESSAGES -

  • Message number: 140

  • Message text: You are not authorized to access Service Org. &1 or &1 does not exist.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CPD/SS_MESSAGES140 - You are not authorized to access Service Org. &1 or &1 does not exist. ?

    The SAP error message /CPD/SS_MESSAGES140 indicates that a user is trying to access a Service Organization (Service Org) that they do not have authorization for, or the specified Service Org does not exist in the system. This error typically arises in scenarios involving service management, service orders, or service-related transactions.

    Cause:

    1. Lack of Authorization: The user does not have the necessary authorization to access the specified Service Org. This could be due to missing roles or authorizations in the user's profile.
    2. Non-Existent Service Org: The Service Org specified in the transaction does not exist in the system. This could be due to a typo in the Service Org ID or the Service Org not being created in the system.
    3. Configuration Issues: There may be configuration issues in the system that prevent the user from accessing the Service Org.

    Solution:

    1. Check User Authorizations:

      • Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary authorizations to access the Service Org.
      • Use transaction code SU53 immediately after encountering the error to check for missing authorizations. This will show you the last authorization check and help identify what is missing.
    2. Verify Service Org Existence:

      • Confirm that the Service Org exists in the system. You can do this by using transaction codes like SPRO to navigate to the relevant configuration or by checking the Service Org directly in the relevant module.
      • Ensure that the Service Org ID is correctly entered without any typographical errors.
    3. Consult with System Administrator:

      • If you do not have the necessary access to check or modify authorizations, consult with your SAP system administrator or security team. They can help you identify and resolve authorization issues.
    4. Check Configuration:

      • If the Service Org should exist but is not accessible, check the configuration settings in the system to ensure that everything is set up correctly.
    5. Documentation and Support:

      • Refer to SAP documentation or support notes related to this error message for additional guidance. You can also check SAP Community forums for similar issues and solutions shared by other users.

    Related Information:

    • Transaction Codes:

      • SU01 (User Maintenance) to check user roles.
      • SU53 (Authorization Check) to analyze authorization issues.
      • SPRO (Customizing) to check configuration settings.
    • Authorization Objects:

      • Check for relevant authorization objects that control access to Service Orgs, such as S_TCODE, S_SERVICE, or any custom authorization objects that may be in use.
    • SAP Notes:

      • Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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