How To Fix /CPD/PWS_MP_API037 - Contact person: Enter a valid mobile number

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/PWS_MP_API -

• Message number: 037

• Message text: Contact person: Enter a valid mobile number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/PWS_MP_API037 - Contact person: Enter a valid mobile number ?

  The SAP error message /CPD/PWS_MP_API037 Contact person: Enter a valid mobile number typically indicates that the system is expecting a valid mobile phone number format for a contact person, but the input provided does not meet the required criteria. This error can occur in various SAP modules, particularly in scenarios involving customer or vendor master data, where contact information is essential.
  Cause:
  
  Invalid Format: The mobile number entered may not conform to the expected format (e.g., missing country code, incorrect number of digits).
  Non-numeric Characters: The mobile number may contain letters, special characters, or spaces that are not allowed.
  Length Restrictions: The mobile number may be too short or too long based on the validation rules set in the system.
  Mandatory Field: The mobile number field may be mandatory, and if left blank or filled incorrectly, it triggers this error.
  
  Solution:
  
  
  Check Format: Ensure that the mobile number is entered in the correct format. This usually includes:
  
  Country code (if required)
  No spaces or special characters
  Correct number of digits (e.g., 10 digits for a US mobile number)
  
  
  
  Use Numeric Characters Only: Make sure that the mobile number consists only of numeric characters. Remove any letters or special characters.
  
  
  Verify Length: Check the length of the mobile number against the system's requirements. Adjust the number to meet the expected length.
  
  
  Consult Documentation: Refer to the SAP documentation or your organization's guidelines for the correct format and requirements for entering mobile numbers.
  
  
  Test with Sample Data: If possible, test the entry with a known valid mobile number to see if the error persists.
  
  
  System Configuration: If you have access, check the configuration settings in the SAP system to see if there are specific validation rules set for mobile numbers that may need adjustment.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  User Training: Ensure that users entering data are trained on the correct formats and requirements for contact information.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with a technical expert who can analyze the system settings and logs for further insights.
  
  By following these steps, you should be able to resolve the error and successfully enter a valid mobile number for the contact person in SAP.