How To Fix /CPD/PWS_MP_API036 - Contact person: Enter a valid contact number

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/PWS_MP_API -

• Message number: 036

• Message text: Contact person: Enter a valid contact number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/PWS_MP_API036 - Contact person: Enter a valid contact number ?

  The SAP error message /CPD/PWS_MP_API036 Contact person: Enter a valid contact number typically indicates that the system is expecting a valid contact number to be entered for a contact person in a specific transaction or process. This error can occur in various contexts, such as when creating or updating business partner information, customer records, or vendor details.
  Cause:
  
  Invalid Format: The contact number entered does not conform to the expected format (e.g., missing digits, incorrect characters).
  Empty Field: The contact number field may be left empty when it is required.
  Data Validation Rules: The system may have specific validation rules that the entered contact number does not meet.
  Configuration Issues: There may be configuration settings in the SAP system that enforce certain rules for contact numbers.
  
  Solution:
  
  Check Format: Ensure that the contact number is entered in the correct format. This may include checking for country codes, area codes, and ensuring that only valid characters (numbers, possibly some special characters) are used.
  Enter a Value: If the field is empty, enter a valid contact number.
  Review Validation Rules: Consult with your SAP administrator or check the configuration settings to understand the validation rules applied to the contact number field.
  Use Help Functionality: If available, use the help functionality in SAP to understand the expected format for the contact number.
  Consult Documentation: Refer to any relevant SAP documentation or user manuals that may provide guidance on entering contact information.
  Contact Support: If the issue persists, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Identify the specific transaction code where the error occurs to narrow down the context.
  User Roles and Permissions: Ensure that the user has the necessary permissions to enter or modify contact information.
  Testing: If possible, test the entry in a development or test environment to see if the issue can be replicated and to troubleshoot further without affecting production data.
  
  By following these steps, you should be able to resolve the error message and successfully enter a valid contact number in the SAP system.