How To Fix /CPD/PFP_MESSAGES679 - Change request &1 is not in approval process for referece object item &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CPD/PFP_MESSAGES -

  • Message number: 679

  • Message text: Change request &1 is not in approval process for referece object item &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CPD/PFP_MESSAGES679 - Change request &1 is not in approval process for referece object item &2 ?

    The SAP error message /CPD/PFP_MESSAGES679 indicates that a change request (CR) is not in the approval process for a specific reference object item. This error typically arises in the context of SAP Change Request Management (ChaRM) or similar processes where changes to objects need to be approved before they can be implemented.

    Cause:

    1. Change Request Status: The change request may not be in the correct status to be processed. It might be in a status that does not allow it to be approved or processed further.
    2. Reference Object Item: The reference object item specified may not be linked to the change request, or it may not be in a state that allows it to be part of the approval process.
    3. Configuration Issues: There may be configuration issues in the ChaRM setup that prevent the change request from being recognized as part of the approval process.
    4. Authorization Issues: The user may not have the necessary authorizations to view or process the change request.

    Solution:

    1. Check Change Request Status: Verify the status of the change request. Ensure that it is in a status that allows it to be approved. You may need to change the status manually if it is incorrect.
    2. Validate Reference Object: Ensure that the reference object item is correctly linked to the change request. Check if the object is part of the change request and if it is in the correct state.
    3. Review Configuration: Check the configuration settings in the ChaRM setup. Ensure that the approval process is correctly configured for the change request type and reference object.
    4. User Authorizations: Verify that the user has the necessary authorizations to process the change request. If not, contact your SAP security team to adjust the authorizations.
    5. Consult Documentation: Refer to SAP documentation or notes related to ChaRM and change request processing for any specific guidelines or troubleshooting steps.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SOLMAN_WORKCENTER, or others related to change request management to navigate and troubleshoot effectively.

    If the issue persists after following these steps, it may be beneficial to involve your SAP Basis or functional team for further investigation.

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