How To Fix /CPD/PFP_MESSAGES678 - Change request &1 is not in approval process

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/PFP_MESSAGES -

• Message number: 678

• Message text: Change request &1 is not in approval process

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/PFP_MESSAGES678 - Change request &1 is not in approval process ?

  The SAP error message /CPD/PFP_MESSAGES678 indicates that a change request (CR) is not currently in the approval process. This can occur in various scenarios, particularly when working with SAP Change Request Management (ChaRM) or similar processes in SAP Solution Manager.
  Cause:
  
  Change Request Status: The change request may not be in a status that allows it to enter the approval process. For example, it might be in a status like "New" or "In Development" instead of "Ready for Approval."
  Workflow Configuration: The workflow for the approval process may not be correctly configured or activated in the system.
  Authorization Issues: The user attempting to initiate the approval process may not have the necessary authorizations to do so.
  Missing Dependencies: There may be dependencies or prerequisites that have not been fulfilled, preventing the change request from entering the approval process.
  
  Solution:
  
  Check Change Request Status: Verify the status of the change request. If it is not in the correct status, you may need to change it to "Ready for Approval" or the appropriate status that allows for approval.
  Review Workflow Configuration: Ensure that the workflow for the approval process is correctly set up and activated. You may need to consult with your SAP Basis or Solution Manager team to verify this.
  User Authorizations: Check the authorizations of the user trying to initiate the approval process. Ensure that they have the necessary roles and permissions to perform this action.
  Fulfill Dependencies: Identify any dependencies that need to be addressed before the change request can enter the approval process. This may include completing certain tasks or obtaining necessary approvals from other stakeholders.
  Consult Documentation: Refer to SAP documentation or notes related to Change Request Management for any specific configurations or known issues that might be relevant to your situation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Change Request Management Documentation: Review the official SAP documentation on Change Request Management for best practices and guidelines on managing change requests and their approval processes.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.