How To Fix /CPD/M_CLEAR_KPI_PER001 - Data of user &1 cleared

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/M_CLEAR_KPI_PER -

• Message number: 001

• Message text: Data of user &1 cleared

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CPD/M_CLEAR_KPI_PER001 - Data of user &1 cleared ?

  The SAP error message /CPD/M_CLEAR_KPI_PER001 Data of user &1 cleared typically indicates that the system has cleared or reset the KPI (Key Performance Indicator) data for a specific user. This message is often related to the clearing of performance data in the context of SAP's Continuous Performance Management (CPM) or similar modules.
  Cause:
  
  Data Reset: The KPI data for the user may have been intentionally cleared as part of a data management process, such as a year-end close or a data refresh.
  User Action: A user or administrator may have executed a transaction or report that clears KPI data.
  System Configuration: Certain configurations or settings in the system may lead to automatic clearing of KPI data under specific conditions.
  Data Integrity Issues: There may be issues with data integrity that necessitate the clearing of KPI data.
  
  Solution:
  
  Check User Actions: Verify if the user or an administrator performed any actions that would lead to the clearing of KPI data. Review transaction logs or change logs if available.
  Review Configuration Settings: Check the configuration settings related to KPI management in the SAP system. Ensure that there are no settings that automatically clear data without proper authorization.
  Restore Data: If the clearing was unintentional, check if there are backups or data recovery options available to restore the cleared KPI data.
  Consult Documentation: Refer to SAP documentation or support notes related to KPI management for guidance on handling this error.
  Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for help in diagnosing and resolving the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used to manage KPI data, such as those for reporting or data management.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to manage KPI data to prevent unauthorized clearing.
  System Logs: Check system logs for any related messages or errors that occurred around the same time as the clearing of KPI data.
  Training and Documentation: Provide training for users on how to manage KPI data effectively and document processes to prevent accidental data loss.
  
  By following these steps, you should be able to identify the cause of the error message and take appropriate action to resolve it.