How To Fix /CPD/CL_MSG355 - You cannot remove records with key responsibilities


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CPD/CL_MSG -

  • Message number: 355

  • Message text: You cannot remove records with key responsibilities

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CPD/CL_MSG355 - You cannot remove records with key responsibilities ?

    The SAP error message /CPD/CL_MSG355 indicates that you are trying to remove records that are associated with key responsibilities in the system. This typically occurs in the context of managing roles, authorizations, or responsibilities within the SAP system, particularly in the context of the SAP GRC (Governance, Risk, and Compliance) module.

    Cause:

    The error is triggered when you attempt to delete or remove records that are linked to key responsibilities. This could happen in various scenarios, such as:

    • Trying to delete a role or authorization that is still assigned to users or linked to other objects.
    • Attempting to remove a responsibility that is still active or in use within the system.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Dependencies: Before attempting to remove the record, check if there are any dependencies or assignments related to the record you are trying to delete. This can include:

      • Users assigned to the role or responsibility.
      • Other roles or authorizations that may reference the record.
    2. Remove Assignments: If there are users or other objects assigned to the record, you will need to remove those assignments first. This can typically be done through the user management or role management transactions in SAP.

    3. Use Transaction Codes: Depending on the context, you may need to use specific transaction codes to manage roles and responsibilities:

      • PFCG: Role maintenance.
      • SU01: User maintenance.
      • SUIM: User information system to check role assignments.
    4. Check for Active Responsibilities: Ensure that the responsibility you are trying to delete is not currently active. If it is, you may need to deactivate it before removal.

    5. Consult Documentation: If you are unsure about the dependencies or the process, refer to the SAP documentation or help resources related to GRC or role management.

    6. Seek Help from SAP Support: If the issue persists and you cannot identify the dependencies, consider reaching out to SAP support for assistance.

    Related Information:

    • SAP GRC: Understanding the Governance, Risk, and Compliance module can provide insights into how responsibilities and roles are managed.
    • Role Management: Familiarize yourself with role management best practices in SAP to avoid similar issues in the future.
    • Authorization Concepts: Understanding how authorizations work in SAP can help you manage roles and responsibilities more effectively.

    By following these steps, you should be able to resolve the error and successfully manage the records in question.

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