How To Fix CPCL307 - Message collector &1 not reset

CPCL307 - Overview

• Message type: E = Error

• Message class: CPCL - Service Layer for Plans, Sequences, Operations, and Subober.

• Message number: 307

• Message text: Message collector &1 not reset

What causes this issue?

INCLUDE EWB_TXT_INTERNAL_ERROR1 OBJECT DOKU ID TX
The message collector could not be reset.
INCLUDE EWB_TXT_INTERNAL_ERROR2 OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

CPCL307 - Details

• The SAP error message CPCL307 ("Message collector &1 not reset") typically occurs in the context of the SAP Process Integration (PI) or Process Orchestration (PO) environment. This error indicates that a message collector, which is responsible for collecting messages for processing, has not been reset properly. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incomplete Processing: The message collector may not have completed its processing due to an error or timeout.
  
  Configuration Issues: There may be misconfigurations in the message collector settings or in the integration flow.
  System Performance: High system load or performance issues may prevent the message collector from resetting.
  Database Locking: Database locks or contention issues may prevent the collector from being reset.
  Transport Issues: Problems with the transport layer or network issues may lead to message processing failures.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and the integration engine logs to identify any underlying issues that may