How To Fix CPCL123 - Only catalog type 9 can be used for defects

SAP Error Message - Details

• Message type: E = Error

• Message class: CPCL - Service Layer for Plans, Sequences, Operations, and Subober.

• Message number: 123

• Message text: Only catalog type 9 can be used for defects

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPCL123 - Only catalog type 9 can be used for defects ?

  The SAP error message CPCL123, which states "Only catalog type 9 can be used for defects," typically occurs in the context of using the SAP Quality Management (QM) module, particularly when dealing with defect management and catalog entries.
  Cause:
  This error arises when you attempt to use a catalog type that is not recognized as valid for defect management. In SAP, catalog types are used to classify different types of defects or issues, and catalog type 9 is specifically designated for defects. If you try to use a different catalog type (e.g., type 1, 2, etc.) for defect entries, the system will trigger this error.
  Solution:
  To resolve this error, you should ensure that you are using the correct catalog type when entering defects. Here are the steps you can take:
  
  
  Check Catalog Type: Verify that you are using catalog type 9 for the defect entry. You can do this by checking the configuration or the entry screen where you are inputting the defect information.
  
  
  Change Catalog Type: If you are using a different catalog type, change it to catalog type 9. This may involve selecting the correct type from a dropdown menu or entering it manually, depending on the interface you are using.
  
  
  Review Configuration: If you are unsure about the catalog types available or their configurations, consult with your SAP administrator or the person responsible for SAP QM configuration in your organization. They can provide insights into how catalog types are set up and used.
  
  
  Documentation and Training: Ensure that users entering defects are trained on the correct procedures and understand the importance of using the appropriate catalog types.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or specific guidance related to this error message. SAP frequently updates its documentation and may have specific notes addressing this issue.
  Quality Management Documentation: Review the SAP Quality Management documentation for more information on defect management and catalog types.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to resolve the CPCL123 error and ensure that defects are recorded correctly in the system.