How To Fix CPCL122 - Defect cannot be determined, due to lack of identifying data

SAP Error Message - Details

• Message type: E = Error

• Message class: CPCL - Service Layer for Plans, Sequences, Operations, and Subober.

• Message number: 122

• Message text: Defect cannot be determined, due to lack of identifying data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CPCL122 - Defect cannot be determined, due to lack of identifying data ?

  The SAP error message CPCL122, which states "Defect cannot be determined, due to lack of identifying data," typically occurs in the context of quality management or defect tracking within the SAP system. This error indicates that the system is unable to identify a specific defect because the necessary identifying information is missing.
  Causes:
  
  Missing Data: The most common cause is that the defect record lacks essential identifying information, such as defect type, defect number, or other relevant attributes.
  Incorrect Configuration: There may be issues with the configuration of the quality management module or the defect management process.
  Data Entry Errors: Users may have entered incomplete or incorrect data when creating or updating defect records.
  System Integration Issues: If the defect data is being pulled from another system or module, there may be integration issues that prevent the necessary data from being available.
  
  Solutions:
  
  Check Data Entry: Review the defect record to ensure that all required fields are filled out correctly. Make sure that the defect type, description, and any other identifying information are complete.
  Review Configuration: Check the configuration settings in the quality management module to ensure that all necessary parameters for defect tracking are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources to understand the required fields for defect records and ensure compliance.
  Data Validation: Implement data validation checks to ensure that users cannot save defect records without the necessary identifying information.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  User Training: Provide training to users on how to properly enter defect data to minimize errors in the future.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Quality Management Module: Familiarize yourself with the Quality Management (QM) module in SAP, as understanding its processes can help in troubleshooting issues related to defects.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  By addressing the underlying causes and ensuring that all necessary data is available, you should be able to resolve the CPCL122 error and successfully manage defect records in SAP.