How To Fix CONV244 - Internal and external change numbers were entered

SAP Error Message - Details

• Message type: E = Error

• Message class: CONV - Messages in Connection with the Converter

• Message number: 244

• Message text: Internal and external change numbers were entered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CONV244 - Internal and external change numbers were entered ?

  The SAP error message CONV244 indicates that there is a conflict between internal and external change numbers in the system. This typically occurs in the context of change management or when dealing with change documents in SAP, particularly in modules like SAP PLM (Product Lifecycle Management) or SAP ECC (Enterprise Central Component).
  Cause:
  The error arises when both internal and external change numbers are specified for a change document or a related transaction, which is not allowed. In SAP, a change number can either be internal (generated by the system) or external (manually entered), but not both at the same time.
  Solution:
  To resolve the CONV244 error, you can follow these steps:
  
  
  Check Change Number Entries: Review the entries you have made for the change number. Ensure that you are only using either an internal change number or an external change number, but not both.
  
  
  Correct the Input: If you have mistakenly entered both types of change numbers, remove one of them. If you need to use an internal change number, ensure that the external one is cleared, and vice versa.
  
  
  Review Configuration: If this error occurs frequently, it may be worth reviewing the configuration settings related to change management in your SAP system. Ensure that the settings align with your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on how change numbers are managed in your specific SAP module.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration and usage.
  
  
  Related Information:
  
  Change Management in SAP: Understanding how change numbers work in SAP can help prevent this error. Familiarize yourself with the concepts of internal and external change numbers.
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context or fixes.
  User Training: Ensure that users who are entering change numbers are trained on the correct procedures to avoid conflicts.
  
  By following these steps, you should be able to resolve the CONV244 error and continue with your SAP processes without further issues.