How To Fix CONT_TOOLS_E164 - Connection to RFC destination &1 failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CONT_TOOLS_E - Messages for BI CONTENT TOOLS

• Message number: 164

• Message text: Connection to RFC destination &1 failed.

What causes this issue?

The connection to the RFC destination &v1& failed. A dialog user for the
RFC connection is required for scheduling check reports via RFC.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

&v2& .

How to fix this error?

Please check the RFC maintenance in transaction SM59 for destination
&v1&. Check if the RFC user is a dialog user.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CONT_TOOLS_E164 - Connection to RFC destination &1 failed. ?

  The SAP error message CONT_TOOLS_E164 Connection to RFC destination &1 failed typically indicates that there is an issue with the Remote Function Call (RFC) connection to a specified destination in the SAP system. This error can arise due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Incorrect RFC Destination Configuration: The RFC destination may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity problems between the SAP system and the target system.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  Target System Down: The target system that the RFC destination points to may be down or not reachable.
  Firewall Restrictions: Firewalls may be blocking the connection between the two systems.
  SAP Gateway Issues: The SAP Gateway service may not be running or may be misconfigured.
  
  Solutions:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination indicated by &1 in the error message.
  Verify that the connection parameters (like target host, system number, client, user, and password) are correct.
  
  
  
  Test the Connection:
  
  In transaction SM59, select the RFC destination and use the "Test Connection" option to check if the connection can be established successfully.
  
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the SAP system and the target system is functioning properly. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review User Authorizations:
  
  Ensure that the user credentials used for the RFC connection have the necessary authorizations to access the target system.
  
  
  
  Check Target System Status:
  
  Verify that the target system is up and running. If it is down, you will need to wait until it is back online.
  
  
  
  Firewall Configuration:
  
  Check if there are any firewall rules that might be blocking the connection. Ensure that the necessary ports are open for communication.
  
  
  
  SAP Gateway Configuration:
  
  Ensure that the SAP Gateway service is running on both the source and target systems. You can check this in transaction SMGW.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the developer trace files (transaction ST22) for any additional error messages that might provide more context.
  
  
  
  Related Information:
  
  RFC Destinations: RFC destinations are defined in transaction SM59 and are used to establish connections between different SAP systems or between SAP and non-SAP systems.
  SAP Notes: Check SAP Notes for any known issues related to the specific error message or RFC connection problems.
  Documentation: Refer to SAP documentation for detailed information on configuring and troubleshooting RFC connections.
  
  By following these steps, you should be able to identify and resolve the issue causing the CONT_TOOLS_E164 Connection to RFC destination &1 failed error message.