How To Fix CONT_TOOLS_E162 - Scheduling of background job failed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CONT_TOOLS_E - Messages for BI CONTENT TOOLS

  • Message number: 162

  • Message text: Scheduling of background job failed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CONT_TOOLS_E162 - Scheduling of background job failed. ?

    The SAP error message CONT_TOOLS_E162 indicates that the scheduling of a background job has failed. This can occur for various reasons, and understanding the cause is essential for resolving the issue. Below are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Resource Limitations: The system may not have enough resources (e.g., memory, CPU) to schedule the job.
    2. Job Scheduling Conflicts: There may be conflicts with other jobs that are scheduled to run at the same time.
    3. Incorrect Job Parameters: The job may have been configured with incorrect parameters or settings.
    4. Authorization Issues: The user attempting to schedule the job may not have the necessary authorizations.
    5. System Configuration Issues: There may be issues with the configuration of the background processing system.
    6. Database Issues: Problems with the database can also lead to job scheduling failures.

    Solutions:

    1. Check System Resources: Monitor system resources to ensure that there are enough available for job scheduling. You may need to optimize or increase resources.
    2. Review Job Scheduling: Check the job scheduling overview (transaction SM37) to see if there are any conflicts with other jobs. Adjust the scheduling times if necessary.
    3. Validate Job Parameters: Review the job parameters and settings to ensure they are correct. Make any necessary adjustments.
    4. Check Authorizations: Ensure that the user has the appropriate authorizations to schedule background jobs. You can check this in transaction SU53 or by reviewing the user's roles.
    5. Review System Configuration: Check the configuration of the background processing system. This can include settings in transaction SM36 (Define Background Job) and SM37 (Job Monitoring).
    6. Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any locks or issues that may be affecting job scheduling.

    Related Information:

    • Transaction Codes:

      • SM37: Job Monitoring - To view the status of background jobs.
      • SM36: Define Background Job - To create or modify background jobs.
      • SM21: System Log - To check for any system errors or warnings that may provide additional context.
      • ST22: Dump Analysis - To check for any ABAP runtime errors that may have occurred.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • Logs and Traces: Review system logs and traces for any additional error messages or warnings that may provide more context about the failure.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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