How To Fix CONSENT_MANAGEMENT129 - Consent '&1': No handler class found for data subject ID type '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 129

• Message text: Consent '&1': No handler class found for data subject ID type '&2'

What causes this issue?

For data subject ID type &V1& no handler class that implements interface
IF_CM_BLOCKED_DATA_SUBJECT was found. During import it is checked if the
data subject is already blocked in the system. If blocked the consent
records is not imported.
Consent &V2& uses data subject ID type &V1& but no class that could
check the blocking status for data subject of this type could be found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CONSENT_MANAGEMENT129 - Consent '&1': No handler class found for data subject ID type '&2' ?

  The SAP error message CONSENT_MANAGEMENT129 indicates that there is an issue related to consent management, specifically that the system cannot find a handler class for the specified data subject ID type. This error typically arises in the context of SAP's data protection and privacy management functionalities, particularly when dealing with consent management for personal data.
  Cause:
  
  
  Missing Handler Class: The primary cause of this error is that the system is unable to locate a handler class that is supposed to process the consent for the specified data subject ID type. This could be due to:
  
  The handler class not being implemented or activated in the system.
  Incorrect configuration or missing entries in the relevant customizing settings.
  The data subject ID type being incorrectly defined or not recognized by the system.
  
  
  
  Configuration Issues: There may be issues in the configuration settings related to consent management, such as missing or incorrect entries in the customizing tables.
  
  
  Development Issues: If custom development has been done, there may be issues with the custom handler class not being properly registered or implemented.
  
  
  Solution:
  
  
  Check Handler Class: Verify that the handler class for the specified data subject ID type exists and is correctly implemented. You can do this by:
  
  Navigating to the relevant transaction (e.g., SE80 or SE11) to check for the existence of the handler class.
  Ensuring that the handler class is active and has no syntax errors.
  
  
  
  Review Configuration: Check the configuration settings in the SAP system related to consent management:
  
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the consent management settings.
  Ensure that the data subject ID types are correctly defined and that the corresponding handler classes are assigned.
  
  
  
  Custom Development: If you are using a custom handler class, ensure that it is properly registered in the system and that it implements the necessary interfaces or methods required by the consent management framework.
  
  
  Consult Documentation: Review SAP documentation or notes related to consent management to ensure that all necessary steps have been followed for configuration and implementation.
  
  
  Check for SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide additional guidance on resolving it.
  
  
  Testing: After making any changes, perform tests to ensure that the consent management functionality works as expected without triggering the error.
  
  
  Related Information:
  
  SAP Help Portal: The SAP Help Portal provides documentation on consent management and data protection features.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  SAP Notes: Regularly check for SAP Notes that may provide fixes or workarounds for known issues related to consent management.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.