How To Fix CONSENT_MANAGEMENT128 - Consent '&1': Contains blocked data subject

SAP Error Message - Details

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 128

• Message text: Consent '&1': Contains blocked data subject

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CONSENT_MANAGEMENT128 - Consent '&1': Contains blocked data subject ?

  The SAP error message CONSENT_MANAGEMENT128 indicates that there is an issue with a consent record related to a data subject that has been blocked. This error typically arises in the context of SAP's data protection and consent management functionalities, particularly in relation to GDPR compliance and other data privacy regulations.
  Cause:
  The error occurs when:
  
  A consent record is being processed for a data subject (individual) who has been marked as blocked in the system.
  The blocked status may be due to various reasons, such as the individual requesting to withdraw consent, being marked for data protection reasons, or other compliance-related actions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Data Subject Status:
  
  Verify the status of the data subject in the system. You can do this by accessing the relevant data subject records in the SAP system.
  If the data subject is indeed blocked, you will need to determine the reason for the block.
  
  
  
  Unblock the Data Subject:
  
  If appropriate, you may need to unblock the data subject. This can typically be done by changing the status in the data subject management area of the SAP system.
  Ensure that unblocking the data subject complies with your organization's data protection policies and any applicable regulations.
  
  
  
  Review Consent Records:
  
  Check the consent records associated with the data subject. Ensure that they are correctly configured and that there are no inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources related to consent management and data subject handling for specific instructions on managing consent records and data subject statuses.
  
  
  
  Engage with Compliance Team:
  
  If you are unsure about the implications of unblocking a data subject or modifying consent records, consult with your organization's data protection officer or compliance team.
  
  
  
  Related Information:
  
  SAP Modules: This error is typically encountered in modules related to SAP Customer Data Cloud, SAP S/4HANA, or other SAP solutions that handle customer data and consent management.
  GDPR Compliance: Understanding the implications of consent management in the context of GDPR and other data protection laws is crucial for handling such errors.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to address the CONSENT_MANAGEMENT128 error effectively.