How To Fix CONSENT_MANAGEMENT124 - Consent '&1' and origin_changed_at '&2' has newer version or duplicate

SAP Error Message - Details

• Message type: E = Error

• Message class: CONSENT_MANAGEMENT - Consent Administration: General Message Class

• Message number: 124

• Message text: Consent '&1' and origin_changed_at '&2' has newer version or duplicate

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CONSENT_MANAGEMENT124 - Consent '&1' and origin_changed_at '&2' has newer version or duplicate ?

  The SAP error message CONSENT_MANAGEMENT124 indicates that there is an issue with a consent record in the system. Specifically, it suggests that the consent record identified by the name (or ID) &1 has a newer version or a duplicate that has a different origin_changed_at timestamp (&2). This typically occurs in the context of consent management, where multiple versions of consent records may exist, and the system is trying to enforce data integrity by preventing the use of outdated or duplicate records.
  Cause
  
  Version Conflict: The consent record you are trying to process is outdated because a newer version has been created. This can happen if the consent record was modified after you retrieved it.
  Duplicate Records: There may be multiple records with the same consent identifier, leading to confusion in the system about which record to use.
  Data Synchronization Issues: If the system is not properly synchronized, it may lead to inconsistencies in the consent records.
  
  Solution
  
  Check for Newer Versions: Verify if there is a newer version of the consent record. You can do this by querying the consent management database or using the relevant SAP transaction codes to view the consent records.
  Update Your Record: If you find that a newer version exists, update your application or process to use the latest version of the consent record.
  Remove Duplicates: If duplicates are found, you may need to clean up the consent records by removing or merging duplicates to ensure that only one valid record exists for each consent.
  Data Consistency Check: Run consistency checks or data validation processes to ensure that all consent records are up-to-date and correctly synchronized across the system.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on managing consent records and resolving conflicts.
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or patches related to consent management that might address this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SAC1 (for consent management) or others that may help you manage consent records.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant context.
  
  By following these steps, you should be able to resolve the error and ensure that your consent management processes function smoothly.