How To Fix COM_WEC_USER_MSG000 - Roles do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_WEC_USER_MSG - User-Specific Messages in SAP Web Channel Exp. Mgt.

• Message number: 000

• Message text: Roles do not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_WEC_USER_MSG000 - Roles do not exist ?

  The SAP error message COM_WEC_USER_MSG000 indicating that "Roles do not exist" typically occurs when a user tries to access a function or transaction for which they do not have the necessary roles assigned in the system. This can happen in various SAP modules, particularly in environments where user roles and authorizations are strictly managed.
  Cause:
  
  Missing Roles: The user does not have the required roles assigned in their user profile.
  Role Assignment Issues: Roles may not have been properly assigned to the user, or the roles may have been removed or deactivated.
  Authorization Issues: The roles assigned may not include the necessary authorizations for the specific transaction or function the user is trying to access.
  User Profile Changes: Changes in user profiles or organizational structure may lead to the removal of necessary roles.
  Transport Issues: If roles were transported from one system to another, there may have been issues during the transport process.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID.
  Check the "Roles" tab to see which roles are assigned to the user.
  
  
  
  Assign Missing Roles:
  
  If the required roles are not assigned, you will need to assign them. This typically requires administrative access.
  Use transaction PFCG (Role Maintenance) to create or modify roles as necessary.
  
  
  
  Review Role Authorizations:
  
  Ensure that the roles assigned to the user include the necessary authorizations for the transaction or function they are trying to access.
  You can use transaction SU53 to analyze authorization failures after the error occurs.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to assign roles or modify authorizations, contact your SAP security team or administrator for assistance.
  
  
  
  Check for Transport Issues:
  
  If roles were recently transported, verify that the transport was successful and that all necessary objects were included.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new roles and authorizations take effect.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  SUIM: User Information System (to check roles and authorizations)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on user roles and authorizations.
  
  
  Best Practices: Regularly review user roles and authorizations to ensure they are up to date and aligned with business needs.
  
  
  By following these steps, you should be able to resolve the error message and ensure that users have the appropriate access to the required functions in SAP.