How To Fix COM_WEC_CHKOUTPROFIL014 - Invalid billing address of partner &1 was deleted in checkout profile

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_WEC_CHKOUTPROFIL - Messages Checkout Profil

• Message number: 014

• Message text: Invalid billing address of partner &1 was deleted in checkout profile

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_WEC_CHKOUTPROFIL014 - Invalid billing address of partner &1 was deleted in checkout profile ?

  The SAP error message COM_WEC_CHKOUTPROFIL014 indicates that there is an issue with the billing address of a partner in the checkout profile. This error typically occurs in the context of SAP Commerce (Hybris) when a user attempts to proceed with a checkout process, but the system has identified that the billing address associated with the partner (customer) is invalid or has been deleted.
  Cause:
  
  Invalid Billing Address: The billing address associated with the customer may not meet the required format or may be missing essential information (e.g., street, city, postal code).
  Deleted Address: The billing address may have been deleted from the system, either by the user or through a data management process.
  Configuration Issues: There may be issues with the configuration of the checkout profile that do not allow for the use of certain addresses.
  Data Consistency: There may be inconsistencies in the data stored in the system, such as mismatched partner IDs or address records.
  
  Solution:
  
  Verify Billing Address: Check the billing address associated with the customer account. Ensure that all required fields are filled out correctly and that the address is valid.
  Recreate Address: If the billing address has been deleted, recreate it in the system. Ensure that it is correctly linked to the customer account.
  Check Checkout Profile Configuration: Review the configuration of the checkout profile in SAP Commerce to ensure that it allows for the use of the billing address in question.
  Data Consistency Check: Run a data consistency check to identify any discrepancies in the partner and address records. Correct any inconsistencies found.
  User Permissions: Ensure that the user has the necessary permissions to access and modify the billing address.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on managing customer addresses and checkout profiles.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to resolve the error and proceed with the checkout process successfully.