How To Fix COM_PRODUCT_CUST025 - Description for region &2 is not defined in the system for country &1

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

• Message number: 025

• Message text: Description for region &2 is not defined in the system for country &1

What causes this issue?

The description for the region &V2& is not defined in the system for
country &V1& and language &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Define the region &V2& and assign it to the country &V1& in the
Customizing activity <LS>Insert Regions</> in Customizing (<LS>SAP Web
Application Server</> -> <LS>General Settings</> -> <LS>Set Countries
</> -> <LS>Insert Regions</>).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUST025 - Description for region &2 is not defined in the system for country &1 ?

  The SAP error message COM_PRODUCT_CUST025 indicates that there is a missing or undefined description for a specific region in the system for a given country. This error typically arises in the context of product master data or when dealing with country-specific configurations in SAP.
  Cause:
  
  Missing Data: The description for the specified region (identified by &2) is not defined in the system for the specified country (identified by &1).
  Configuration Issues: The region may not have been set up correctly in the system, or the necessary data may not have been maintained.
  Data Migration Issues: If data was migrated from another system, some region descriptions may not have been transferred correctly.
  Custom Development: If there are custom developments or enhancements, they may not be handling the region descriptions properly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in SAP (usually in the SPRO transaction) and ensure that the region and country settings are correctly defined.
  Navigate to the area where you can maintain region descriptions (e.g., under Logistics or Sales and Distribution settings).
  
  
  
  Maintain Region Descriptions:
  
  Use transaction codes like OVK1 (for maintaining country-specific settings) or OVK2 (for maintaining regions) to add or update the missing descriptions.
  Ensure that the region is correctly linked to the country in question.
  
  
  
  Data Maintenance:
  
  If the region is part of a product master or customer master, check the relevant master data records to ensure that all necessary fields are filled out correctly.
  Use transaction codes like MM02 (for material master) or XD02 (for customer master) to update the records.
  
  
  
  Check for Custom Code:
  
  If there are any custom programs or enhancements, review the code to ensure that it correctly handles region descriptions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes for maintaining master data and configuration settings.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration or master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.