How To Fix COM_PRODUCT_CUST023 - Region &2 is not defined in the system for country &1

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

• Message number: 023

• Message text: Region &2 is not defined in the system for country &1

What causes this issue?

The region &V2& is not defined in the system for country &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Ask your system administrator to define the region &V2& and assign it
to the country &V1& in the Customizing activity <LS>Insert Regions</>
in Customizing under <LS>General Settings</>.
To maintain the necessary entries from here, choose <LS>Customizing</>
in the <LS>Performance Assistant</> toolbar.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_CUST023 - Region &2 is not defined in the system for country &1 ?

  The SAP error message COM_PRODUCT_CUST023 indicates that a specific region is not defined in the system for a given country. This error typically arises in the context of product master data or when dealing with customer-specific settings in SAP, particularly in the areas of logistics, sales, or distribution.
  Cause:
  
  Missing Configuration: The region specified in the error message is not configured in the system for the specified country. This could be due to incomplete master data setup or missing entries in the relevant configuration tables.
  Data Entry Error: There may be a typo or incorrect entry in the region or country fields when creating or updating records.
  Transport Issues: If the configuration was recently transported from another system (like a development or quality assurance system), the transport may not have included the necessary region definitions.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration area for defining regions.
  Ensure that the region in question is defined for the specified country. You can typically find this under Logistics > General > Master Data > Define Regions.
  
  
  
  Create Missing Region:
  
  If the region is indeed missing, you can create it by following the configuration steps in SPRO. Make sure to assign it to the correct country.
  
  
  
  Verify Data Entry:
  
  Check the entries in the relevant master data records (like customer master, material master, etc.) to ensure that the region and country are correctly specified without any typos.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, verify that the transport request included the necessary changes. If not, you may need to re-transport the missing configuration.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes that may provide additional context or updates regarding this error message.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO: For configuration settings.
  SE11: To check the database tables related to regions and countries.
  MM01/MM02: For material master data maintenance.
  XD01/XD02: For customer master data maintenance.
  
  
  
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address known issues.
  
  
  User Roles: Ensure that the user has the necessary authorizations to view and modify the configuration settings.
  
  
  By following these steps, you should be able to resolve the COM_PRODUCT_CUST023 error and ensure that the region is properly defined for the specified country in your SAP system.