How To Fix COM_PRODUCT_CUST020 - Product &1 is being used in Customizing as a product template

COM_PRODUCT_CUST020 - Overview

• Message type: E = Error

• Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

• Message number: 020

• Message text: Product &1 is being used in Customizing as a product template

What causes this issue?

The product &V1& cannot be archived as it has been defined as a product
template in the Customizing activity <LS>Define Product Template for
Configurable Products</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

COM_PRODUCT_CUST020 - Details

• The SAP error message COM_PRODUCT_CUST020 indicates that a product (denoted as &1 in the message) is being used as a product template in the Customizing settings. This typically occurs when you attempt to delete or modify a product that is currently designated as a template for other products in the system.
  
  Cause:
  The error arises because the product you are trying to modify or delete is linked to other products as a template. In SAP, product templates are used to standardize the creation of similar products, and the system prevents changes to these templates to maintain data integrity.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Product Template: Determine which product is being used as a template. The error message will provide the product ID (represented by &1).
  
  
  Check Product Usage: Review the products that are using this template. You can do this by navigating to the relevant product master data and