How To Fix COM_PRODUCT_CUST013 - You cannot reset the indicator as inactive products still exists


COM_PRODUCT_CUST013 - Overview

  • Message type: E = Error

  • Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

  • Message number: 013

  • Message text: You cannot reset the indicator as inactive products still exists

  • Show details Hide details
  • What causes this issue?

    You tried to reset the indicator allowing inactive products. This is
    not allowed as there are still inactive products in the system.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Maintain the inactive products so that they can be saved in active
    status.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


COM_PRODUCT_CUST013 - Details

  • The SAP error message COM_PRODUCT_CUST013 indicates that you are trying to reset the indicator for a product, but there are still inactive products associated with it. This typically occurs in the context of product lifecycle management or product master data management within SAP.
    
    Cause: The error arises because the system has detected that there are still inactive products linked to the product you are trying to modify. Inactive products may include those that are no longer in use or have been marked as obsolete, but they still exist in the system. The system prevents you from resetting the indicator to ensure data integrity and to avoid potential issues with reporting or product management.
    Solution: To resolve this error, you can follow these steps: Identify Inactive Products: Check the product master data to identify which inactive products are linked to the product you are trying to modify. You can do this by navigating to the product

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