How To Fix COM_PRODUCT_ARCHIVE031 - Archiving terminated as PME server is not responding

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT_ARCHIVE - Messages for Archiving and Deletion of Products

• Message number: 031

• Message text: Archiving terminated as PME server is not responding

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT_ARCHIVE031 - Archiving terminated as PME server is not responding ?

  The SAP error message COM_PRODUCT_ARCHIVE031 indicates that the archiving process has been terminated because the PME (Product Master Data Management) server is not responding. This can occur in various scenarios, particularly when dealing with archiving of product data in SAP systems.
  Causes:
  
  PME Server Unavailability: The PME server may be down or not reachable due to network issues or server maintenance.
  Configuration Issues: There may be misconfigurations in the connection settings between the SAP system and the PME server.
  Performance Issues: The PME server may be overloaded or experiencing performance issues, leading to timeouts.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the PME server.
  System Updates or Changes: Recent updates or changes in the system configuration may have affected the connectivity to the PME server.
  
  Solutions:
  
  Check PME Server Status: Verify if the PME server is up and running. You can do this by checking the server logs or using monitoring tools.
  Network Connectivity: Ensure that there are no network issues preventing the SAP system from reaching the PME server. You can use tools like ping or traceroute to diagnose connectivity.
  Review Configuration Settings: Check the configuration settings in the SAP system for the PME connection. Ensure that the server address, port, and other parameters are correctly set.
  Monitor Performance: If the PME server is under heavy load, consider optimizing its performance or scaling resources to handle the load better.
  Firewall Settings: Review firewall settings to ensure that the necessary ports for communication between the SAP system and the PME server are open.
  Check Logs: Review the logs on both the SAP system and the PME server for any error messages or warnings that could provide more context about the issue.
  Restart Services: If the PME server is unresponsive, restarting the PME services may help resolve the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your system administrator for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for archiving processes and PME server configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the COM_PRODUCT_ARCHIVE031 error message.