How To Fix COM_PRODUCT811 - Product still being used as reference product

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT - General Messages on Products

• Message number: 811

• Message text: Product still being used as reference product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT811 - Product still being used as reference product ?

  The SAP error message COM_PRODUCT811 indicates that a product is still being used as a reference product in the system, which prevents certain actions from being performed on it, such as deletion or modification. This typically occurs in the context of product lifecycle management or product data management within SAP.
  Cause:
  The error arises when you attempt to perform an operation (like deleting or changing a product) on a product that is still referenced by other objects in the system. This could include:
  
  The product being part of a product hierarchy.
  The product being used in a sales order, purchase order, or any other transactional document.
  The product being linked to a variant configuration or other dependent products.
  
  Solution:
  To resolve the COM_PRODUCT811 error, you can follow these steps:
  
  
  Identify References: Use transaction codes like SE16 or SE11 to check the database tables related to products (e.g., MARA, MARC, MVKE, etc.) to find where the product is being referenced.
  
  
  Check Product Hierarchies: If the product is part of a hierarchy, you may need to remove it from the hierarchy before you can delete or modify it.
  
  
  Review Transactions: Check if the product is being used in any open sales orders, purchase orders, or other documents. If it is, you may need to close or delete those documents first.
  
  
  Remove Dependencies: If the product is linked to variant configurations or other dependent products, you will need to remove those links.
  
  
  Use Transaction Codes: You can use transaction codes like COM_PRODUCT to manage product data and check for dependencies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling product references.
  
  
  Seek Help from SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as COM_PRODUCT, MM01, MM02, MM03, etc., for product management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that you have the necessary permissions to perform the actions you are attempting on the product.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.