How To Fix COM_PRODUCT028 - No relevant active product & found

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT - General Messages on Products

• Message number: 028

• Message text: No relevant active product & found

What causes this issue?

You tried to specify or assign a product for which an active version
does not exist. This means that the product either does not exist at
all or there is only an inactive version of the product.

System Response

You can only specify or assign a product for which there is an active
version.

How to fix this error?

Enter an active product (a product for which there is an active
version) or create an active version of the specified product.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT028 - No relevant active product & found ?

  The SAP error message COM_PRODUCT028 ("No relevant active product found") typically occurs in the context of SAP's Product Lifecycle Management (PLM) or similar modules where product data is being accessed or processed. This error indicates that the system could not find an active product that matches the criteria specified in the transaction or process you are attempting to execute.
  Causes:
  
  Inactive Product: The product you are trying to access may not be active. This can happen if the product has been deactivated or if it has not been properly set up in the system.
  Missing Product Data: The product might not have been created in the system, or the relevant data might be missing.
  Incorrect Selection Criteria: The selection criteria used to search for the product may be incorrect or too restrictive, leading to no results being found.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product data.
  Configuration Issues: There may be configuration issues in the system that prevent the product from being recognized as active.
  
  Solutions:
  
  Check Product Status: Verify that the product you are trying to access is active. You can do this by checking the product master data in the relevant transaction (e.g., MM03 for material master).
  Create or Activate Product: If the product does not exist, create it. If it exists but is inactive, activate it.
  Review Selection Criteria: Ensure that the selection criteria you are using to search for the product are correct and not overly restrictive.
  Check Authorizations: Ensure that you have the necessary authorizations to access the product data. You may need to contact your system administrator for assistance.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or configuration team to ensure that the product is set up correctly in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM01 (Create Material), or other PLM-related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide additional insights.
  Documentation: Review SAP documentation related to product management and lifecycle management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's support resources for further assistance.